Boardriders statement on COVID-19
To our valued customers,
At Boardriders, the health and well-being of our customers, employees and communities are our top priority. We understand the concern around the coronavirus (COVID-19) situation. Like you, we are constantly monitoring the latest news, and we are following the advice from various government and health authorities on how best to protect our customers and our teams. We take our responsibility to our customers, employees and accounts very seriously.
We wanted to share some immediate steps and precautions we have taken in all of our locations to ensure a safe, comfortable and clean environment.
In all of our locations, including corporate, retail and distribution, we have and will continue to take precautionary measures including rigorous regular cleaning. We have also implemented additional sanitizing procedures, and we are monitoring all locations to ensure our teams have the necessary supplies to disinfect and regularly clean all spaces. All employees have been directed to follow general good health measures including frequent hand washing, social distancing and we are encouraging individuals to work from home when possible.
In our retail locations in particular, the sales teams are focused on good hygiene, and ensuring that the store floor, checkout and dressing rooms are cleaned regularly.
In accordance with local government direction, we have closed our retail stores in some countries around the world including the United States and Western Europe. Our stores in Australia, Japan and many others remain open and will continue to operate normally. If you are unable to visit us in person, feel free to purchase your favorite products online. The websites will remain open and we are shipping orders. We are doing our best to avoid delays on orders and customer service requests, however we ask for your understanding and patience during this time.
Thank you for your continued support.
Stay healthy and safe.
Boardriders Family of Brands